This Contact Us page keeps Zvun customer support details, business identity, and official contact routes in one place.
OUR IDENTITY
Legal Business Name: 18 SUMMERS SANCTUARY LLCStore Name: Zvun
Physical Business Address: 206 17th Street, Saint Augustine, FL 32084, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: care@zvun.shopBusiness Phone Number: +1 (959) 590-0966
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review.